These Terms and Conditions govern your access to and use of the hot88 platform, including the website at hot88.my, all associated mobile interfaces, and every product and service offered therein. Please read these terms carefully before creating an account or placing any wager.
Last Updated: January 2026The summary below does not replace the full terms. All players are required to read the complete document before registering.
You must be at least 21 years of age and a resident of Indonesia to register and use hot88. Age and identity verification is required before any withdrawal is processed.
Each individual may hold only one active hot88 account. Duplicate accounts are subject to immediate suspension and forfeiture of balances pending review.
All promotional offers carry wagering requirements stated at the point of claiming. Bonuses cannot be withdrawn until the applicable rollover conditions have been met in full.
All deposits and withdrawals are processed in Indonesian Rupiah via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. No foreign currency conversion is applied.
Fraud, collusion, arbitrage betting, use of automated tools or bots, money laundering, and any other form of system abuse will result in account suspension and forfeiture of funds.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are available to all players at no cost from within the account settings dashboard at any time.
Important Notice: By accessing hot88.my, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not accept these terms, you must not use the hot88 platform.
For the purposes of these Terms and Conditions, the following definitions apply:
These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and hot88 governing your use of the Platform. These documents are incorporated by reference and form a single binding agreement.
Your acceptance of these terms is indicated by any one or more of the following actions:
If you are acting on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these terms. However, note that corporate accounts are not permitted — all hot88 accounts must be held by natural persons.
Age Restriction: hot88 is strictly an adults-only platform. You must be 21 years of age or older to register and use the Services. Underage gambling is prohibited. hot88 reserves the right to request proof of age at any time and will suspend any account where underage use is suspected.
To be eligible to register and use the hot88 Platform, you must satisfy all of the following conditions at all times:
hot88 reserves the right to verify eligibility at any point during your use of the Platform and to restrict, suspend, or permanently close any Account where eligibility requirements are not met.
To access the full range of hot88 Services, you must create a registered Account. During registration you are required to provide accurate, complete, and current information including your full legal name as it appears on your KTP, a valid Indonesian mobile phone number, a unique username, and a secure password of your choosing.
Each individual may register and maintain only one Account on the Platform. Opening duplicate accounts — whether under the same or different personal details, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, hot88 will close all but the earliest registered account and may forfeit any balances held in the duplicate accounts pending investigation.
You are solely responsible for maintaining the confidentiality of your login credentials. hot88 will never ask for your password via email, live chat, or telephone. You must notify hot88 Customer Support immediately if you suspect unauthorised access to your Account. hot88 is not liable for any loss arising from your failure to protect your login credentials.
Prior to processing any withdrawal request, hot88 requires completion of the KYC verification process. You will be asked to submit a clear photograph or scanned copy of your KTP and a recent selfie photograph. Documents must be valid, unaltered, and belong to the registered account holder. hot88 aims to complete KYC review within 2 hours during Western Indonesia Time (WIB, UTC+7) business hours. Withdrawal requests will remain on hold until verification is approved.
You are responsible for keeping your account information accurate and up to date. Changes to your registered mobile number or payment details must be submitted through the Account Settings section and may require re-verification. hot88 is not responsible for failed transactions resulting from outdated account information.
hot88 accepts deposits via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits are processed in Indonesian Rupiah (IDR) with no currency conversion fee applied by hot88. Third-party payment processors may impose their own transaction limits or fees, which are outside hot88's control.
The minimum deposit amount is Rp 10.000 per transaction unless otherwise stated for a specific payment method or promotion. Maximum deposit limits vary by payment method and account verification tier. Players are encouraged to review current limits within the Cashier section of their Account.
Deposits via e-wallet channels (OVO, DANA, GoPay, ShopeePay, LinkAja) are credited to your Balance within 30 seconds under normal operating conditions. Bank transfer deposits via the virtual account system (BCA, BRI, BNI, Mandiri) are credited within 1–5 minutes of payment confirmation. hot88 is not responsible for delays caused by the player's bank or payment provider.
All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts — including family members, friends, or business accounts — are not permitted and may result in the suspension of your Account pending investigation. hot88 is required to return funds to their source in such cases.
If a deposit payment is deducted from your bank or e-wallet but does not credit your hot88 Balance within 15 minutes, you should contact Customer Support via live chat with your transaction reference number. hot88 will investigate and resolve confirmed failed deposits within 24 hours of the report.
Withdrawals may only be processed to payment accounts held in the same name as the registered hot88 Account. KYC verification must be completed before any withdrawal is approved. hot88 reserves the right to request additional supporting documentation for large withdrawals or where fraud is suspected.
The minimum withdrawal amount is Rp 50.000 per request. Maximum withdrawal limits per transaction and per day are set by account tier and are displayed within the Cashier section. Players who have received bonuses should ensure all applicable wagering requirements are fully met before submitting a withdrawal request.
hot88 targets withdrawal processing within 1 to 15 minutes for the majority of requests. In practice, most withdrawals to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja complete within this window. Processing may take up to 24 hours in exceptional circumstances, including during periods of high volume, public holidays in Indonesia, or where additional review is required. hot88 is not responsible for onward clearing times imposed by the receiving bank or e-wallet provider.
For anti-money-laundering compliance, hot88 applies a "return to source" policy: withdrawals will be directed to the same payment method used for the most recent qualifying deposit, up to the deposited amount. Surplus winnings above the deposited amount may be directed to any verified payment account in the player's name.
hot88 offers a range of promotional incentives including welcome bonuses, reload bonuses, cashback offers, free bets, tournament prizes, and seasonal promotions tied to events such as Ramadhan, Idul Fitri, Imlek, and Indonesian Independence Day (17 August). All bonuses are subject to the specific terms stated at the point of the offer, which take precedence over this general clause in the event of a conflict.
All bonus funds are subject to wagering requirements before withdrawal is permitted. The applicable wagering multiplier and eligible game categories are stated clearly on each promotion page before acceptance. Bets placed on games or markets that are excluded from a specific promotion's wagering contribution will not count toward clearing the requirement.
All bonuses carry an expiry period. Any uncompleted wagering requirement and any associated bonus funds will be forfeited automatically upon expiry. The expiry period for each promotion is stated at the point of the offer. hot88 does not extend bonus validity periods except in cases of verified Platform downtime during the bonus period.
hot88 reserves the right to void bonuses and any associated winnings, and to suspend or permanently close Accounts, where there is evidence of bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim a bonus more than once; placing low-risk hedging bets to satisfy wagering requirements without genuine engagement; colluding with other players to exploit promotional terms; and using automated software to manipulate bonus outcomes.
Unless a specific promotion explicitly permits stacking, only one bonus may be active in a player's Account at any given time. Depositing to activate a new bonus while a previous bonus is still subject to wagering requirements will result in the earlier bonus being forfeited.
Once a bet or wager is placed and confirmed by the Platform, it is final and cannot be amended, cancelled, or reversed by the player. hot88 reserves the right to void bets where a manifest error in odds or game configuration is identified, and will notify affected players and return their stake in such cases.
All sportsbook bets are governed by the sport-specific rules published in the hot88 Sportsbook Rules section. In the event of a result dispute, the outcome determined by the relevant official governing body — including BRI Liga 1 officials, FIFA, UEFA, or the relevant sports federation — is final. Mix parlay (accumulator) bets require all selections to win for the ticket to pay out; a void selection reduces the number of legs and adjusts the odds accordingly per the stated rules.
Live casino games are operated by certified third-party providers including Evolution Gaming and Pragmatic Play Live. The rules of each game — including baccarat, roulette, blackjack, Dragon Tiger, and Crazy Time — are governed by the respective game provider's published rules. In the event of a disconnection during a live casino round, hot88's system will record the last confirmed game state. Bets already accepted and confirmed at the time of disconnection stand and outcomes are determined by the provider's server-side result.
Slot game outcomes are determined by certified random number generators (RNG) operated by the respective game studios (Pragmatic Play, Spribe, Pocket Games Soft, NetEnt, Microgaming, and others). Return-to-player (RTP) percentages are set by the game studio and are independently audited. hot88 does not alter RTP configurations. The published RTP is a theoretical long-run average and does not guarantee individual session outcomes.
The following activities are strictly prohibited on the hot88 Platform. Engaging in any of the below may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant authorities:
hot88 is committed to promoting responsible gaming across its entire player base. The Platform provides the following tools, all accessible directly from the Account Settings dashboard without requiring a customer support request:
For detailed guidance on responsible gaming resources and support organisations operating in Indonesia, please visit the hot88 Responsible Gaming page.
All content on the hot88 Platform — including but not limited to the hot88 brand name, logo, trade dress, website design, graphics, text, software code, game interfaces, promotional materials, and data compilations — is the exclusive intellectual property of hot88 or its licensors and is protected by applicable copyright, trademark, and related laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to: reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Platform content; use the hot88 brand name or logo in any context without prior written consent; or reverse-engineer, decompile, or disassemble any Platform software.
Any unauthorised use of hot88's intellectual property will result in immediate termination of your Account and may give rise to civil or criminal liability.
To the fullest extent permitted by applicable law, hot88 and its affiliates, officers, employees, agents, and licensors shall not be liable for:
In any event, hot88's maximum aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your Account in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
hot88 collects, stores, and processes personal data in accordance with the hot88 Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected during registration and KYC — including your full name, KTP number, mobile number, and payment account details — is used solely for account management, identity verification, fraud prevention, anti-money-laundering compliance, and the provision of the Services. hot88 does not sell personal data to third parties for marketing purposes.
hot88 applies 256-bit SSL encryption to all data transmitted between your device and the Platform. All data is stored on secure servers maintained by certified infrastructure providers. Retention periods and your rights as a data subject are described in full in the Privacy Policy.
You may close your Account at any time by contacting hot88 Customer Support via live chat. Before closing your Account, you should withdraw any remaining real-money Balance. Bonus Funds are forfeited upon Account closure. Account closure does not affect any obligations that arose before the closure date.
hot88 reserves the right to restrict, suspend, or permanently terminate your Account at any time and without prior notice if: you breach any provision of these Terms; you engage in any Prohibited Conduct as defined in Clause 9; your Account is identified as a duplicate; hot88 suspects fraud, money laundering, or other unlawful activity; or hot88 is required to do so by applicable law, court order, or regulatory directive.
Upon termination for breach of these Terms, hot88 may forfeit all Bonus Funds and any winnings derived from Bonus Funds pending investigation. Confirmed real-money deposits not implicated in the breach will be returned to the originating payment source after completion of the investigation period. hot88 is not liable for any consequential loss arising from Account termination.
These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which hot88 holds its international gaming license. hot88 operates under an internationally issued gaming licence and is subject to the regulatory requirements of that licensing authority.
For the avoidance of doubt, the parties acknowledge that online gaming regulation in Indonesia is a complex and evolving area of law. By using the Platform, you acknowledge that you are solely responsible for determining whether your personal use of the Platform is lawful in your jurisdiction. hot88 makes no representation that the Platform is appropriate or legally available in all jurisdictions.
Any dispute that cannot be resolved informally through Customer Support will be referred to binding arbitration conducted in English under internationally recognised arbitration rules. The arbitration award shall be final and binding on both parties.
hot88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes — including changes to eligibility criteria, withdrawal procedures, or bonus wagering requirements — will be communicated to registered players via in-platform notification or registered mobile number at least 7 days before the change takes effect, where operationally practicable.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the Platform after an amendment has been notified and published constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact Customer Support to close your Account before the effective date of the change.
hot88 recommends that players review this page periodically to stay informed of any updates. Archived versions of previous Terms are available on request via Customer Support.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, you may contact hot88 through the following channel:
Customer Support: Available 24 hours a day, 7 days a week via the live chat widget on the Platform. Indonesian-speaking and English-speaking agents are available at all hours.
Email: [email protected] — Please note this address is displayed as plain text and is not a clickable link. Copy it manually into your email client. hot88 aims to respond to email enquiries within 24 hours during WIB business days.
For responsible gaming support, self-exclusion requests, or account closure, please visit the Responsible Gaming page or contact Customer Support directly via live chat for the fastest resolution.
Browse our FAQ for quick answers, or log in to your hot88 account to manage your settings.
21+ only. Play responsibly.